.conversations-page {
    display: flex;
    flex-direction: column;
    gap: 16px;
    flex: 1 1 auto;
    height: 100%;
    min-height: 0;
    overflow: hidden;
    padding: 16px 24px 16px;
    color: var(--color-text);
    font-family: var(--font-family);
}

.conversations-header {
    flex-shrink: 0;
}

.conversations-header h1 {
    margin: 0 0 8px;
    font-size: 2rem;
    font-weight: 700;
}

.conversations-subtitle {
    margin: 0;
    color: var(--color-text-secondary);
    font-size: 0.875rem;
}

.conversations-toolbar {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 8px;
    margin-top: 16px;
}

.conversations-tabs {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
}

.conversations-tab {
    min-height: 40px;
    min-width: 44px;
    padding: 8px 16px;
    border: 1px solid var(--color-border);
    border-radius: var(--radius);
    background: transparent;
    color: var(--color-text-secondary);
    font-weight: 600;
    cursor: pointer;
}

.conversations-tab:hover,
.conversations-tab:focus-visible,
.conversations-tab.is-active {
    border-color: var(--color-accent);
    color: var(--color-text);
    outline: 2px solid var(--color-accent);
    outline-offset: 2px;
}

.conversations-tab.is-active {
    background: var(--color-accent);
    color: #ffffff;
}

.conversations-layout {
    display: grid;
    grid-template-columns: minmax(240px, 280px) minmax(0, 1fr) minmax(220px, 280px);
    gap: 16px;
    min-height: 0;
    flex: 1 1 auto;
    overflow: hidden;
}

.conversations-layout--board {
    grid-template-columns: minmax(280px, 340px) minmax(0, 1fr) minmax(220px, 280px);
}

.conversations-queue,
.conversations-thread,
.conversations-context {
    background: var(--color-bg-secondary);
    border: 1px solid var(--color-border);
    border-radius: var(--radius);
    box-shadow: var(--shadow);
    min-height: 0;
    overflow: hidden;
    display: flex;
    flex-direction: column;
    padding: 16px;
}

.conversations-queue h2,
.conversations-thread h2,
.conversations-context h2 {
    margin: 0 0 16px;
    font-size: 1.25rem;
}

.conversations-kpis {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 8px;
    margin-bottom: 12px;
}

.conversations-kpi {
    min-height: 44px;
    padding: 8px;
    border: 1px solid var(--color-border);
    border-radius: var(--radius);
    background: transparent;
    color: var(--color-text);
    cursor: pointer;
    display: flex;
    flex-direction: column;
    align-items: flex-start;
    gap: 4px;
}

.conversations-kpi:hover,
.conversations-kpi:focus-visible,
.conversations-kpi.is-active {
    border-color: var(--color-accent);
    outline: 2px solid var(--color-accent);
    outline-offset: 2px;
}

.conversations-kpi-value {
    font-size: 1.25rem;
    font-weight: 700;
}

.conversations-kpi-label {
    color: var(--color-text-secondary);
    font-size: 0.75rem;
}

.conversations-filters {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    margin-bottom: 12px;
}

.conversations-filter {
    min-height: 32px;
    min-width: 44px;
    padding: 4px 12px;
    border: 1px solid var(--color-border);
    border-radius: 999px;
    background: transparent;
    color: var(--color-text-secondary);
    font-size: 0.75rem;
    font-weight: 600;
    cursor: pointer;
}

.conversations-filter:hover,
.conversations-filter:focus-visible,
.conversations-filter.is-active {
    border-color: var(--color-accent);
    color: var(--color-text);
    outline: 2px solid var(--color-accent);
    outline-offset: 2px;
}

.conversations-filter.is-active {
    background: var(--color-accent);
    color: #1a2533;
}

.conversations-list-advisor {
    color: var(--color-text);
    font-size: 0.75rem;
    font-weight: 600;
}

.conversations-list-channel {
    color: var(--color-text-secondary);
    font-size: 0.75rem;
}

.conversations-readonly {
    margin: 0 0 8px;
    padding: 8px 12px;
    border-radius: var(--radius);
    background: var(--color-bg);
    border: 1px solid var(--color-border);
    color: var(--color-text-secondary);
    font-size: 0.875rem;
    flex-shrink: 0;
}

.conversations-list {
    list-style: none;
    margin: 0;
    padding: 0;
    overflow: auto;
    flex: 1 1 auto;
    min-height: 0;
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.conversations-list-item {
    width: 100%;
    text-align: left;
    background: transparent;
    border: 1px solid var(--color-border);
    border-radius: var(--radius);
    color: var(--color-text);
    padding: 12px;
    min-height: 44px;
    cursor: pointer;
    display: flex;
    flex-direction: column;
    gap: 4px;
}

.conversations-list-item:hover,
.conversations-list-item:focus-visible,
.conversations-list-item.is-selected {
    border-color: var(--color-accent);
    outline: 2px solid var(--color-accent);
    outline-offset: 2px;
}

.conversations-list-name {
    font-weight: 600;
}

.conversations-list-meta,
.conversations-list-preview,
.conversations-muted,
.conversations-hint {
    color: var(--color-text-secondary);
    font-size: 0.875rem;
}

.conversations-list-preview {
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.conversations-status {
    display: inline-block;
    border-radius: 999px;
    padding: 2px 8px;
    font-size: 0.75rem;
    background: var(--color-border);
}

.conversations-status--queued { background: #f39c12; color: #1a2533; }
.conversations-status--assigned { background: var(--color-accent); color: #1a2533; }
.conversations-status--closed { background: var(--color-border); }

.conversations-thread-toolbar {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 12px;
    flex-wrap: wrap;
    flex-shrink: 0;
}

.conversations-thread-heading {
    display: flex;
    align-items: center;
    gap: 8px;
    min-width: 0;
    flex: 1 1 auto;
}

.conversations-thread-heading h2 {
    margin: 0;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.conversations-thread-toolbar h2 {
    margin: 0;
}

.conversations-context-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    flex-shrink: 0;
    margin-bottom: 16px;
}

.conversations-context-header h2 {
    margin: 0;
}

.conversations-mobile-only {
    display: none;
}

.conversations-actions {
    display: flex;
    gap: 8px;
    flex-wrap: wrap;
}

.conversations-btn {
    min-height: 40px;
    min-width: 44px;
    border-radius: var(--radius);
    border: 1px solid var(--color-accent);
    padding: 8px 16px;
    font-weight: 600;
    cursor: pointer;
}

.conversations-btn:focus-visible {
    outline: 2px solid var(--color-accent);
    outline-offset: 2px;
}

.conversations-btn:disabled {
    background: #7f8c8d;
    border-color: #7f8c8d;
    color: #ecf0f1;
    cursor: not-allowed;
}

.conversations-btn-primary {
    background: var(--color-accent);
    color: #ffffff;
}

.conversations-contact-actions {
    display: flex;
    flex-direction: column;
    align-items: flex-start;
    gap: 8px;
}

.conversations-btn-secondary {
    background: transparent;
    color: var(--color-accent);
}

.conversations-btn-danger {
    background: var(--color-danger);
    border-color: var(--color-danger);
    color: #ffffff;
}

.conversations-btn-icon {
    min-width: 40px;
    padding: 0;
    background: transparent;
    border-color: var(--color-border);
    color: var(--color-text-secondary);
    font-size: 1.5rem;
    line-height: 1;
    font-weight: 400;
}

.conversations-btn-icon:hover,
.conversations-btn-icon:focus-visible {
    border-color: var(--color-accent);
    color: var(--color-text);
}

.conversations-messages {
    flex: 1 1 auto;
    min-height: 0;
    overflow-x: hidden;
    overflow-y: auto;
    display: flex;
    flex-direction: column;
    gap: 12px;
    padding: 12px 8px 16px 0;
    -webkit-overflow-scrolling: touch;
}

.conversations-thread-empty {
    margin: auto;
}

.conversations-bubble {
    max-width: 80%;
    flex-shrink: 0;
    border-radius: var(--radius);
    padding: 12px;
    border: 1px solid var(--color-border);
}

.conversations-bubble p {
    margin: 8px 0 0;
    line-height: 1.4;
}

.conversations-media {
    display: block;
    margin-top: 8px;
    max-width: 100%;
    border-radius: 8px;
}

.conversations-media--image {
    max-height: 320px;
    object-fit: contain;
    background: #1a2533;
}

.conversations-media--audio {
    width: 100%;
    min-height: 40px;
}

.conversations-media-unavailable {
    margin: 8px 0 0;
    color: var(--color-danger, #e74c3c);
    font-size: 0.875rem;
}

.conversations-bubble-meta {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    font-size: 0.75rem;
    color: var(--color-text-secondary);
}

.conversations-bubble--customer {
    align-self: flex-start;
    background: #243447;
}

.conversations-bubble--bot {
    align-self: flex-start;
    background: #3d2e15;
    border-color: #f39c12;
}

.conversations-bubble--agent {
    align-self: flex-end;
    background: #134e45;
    border-color: var(--color-accent);
}

.conversations-bubble--system {
    align-self: center;
    background: var(--color-bg);
    color: var(--color-text-secondary);
}

.conversations-delivery--pending { color: #f1c40f; }
.conversations-delivery--sent { color: var(--color-success); }
.conversations-delivery--failed { color: var(--color-danger); }

.conversations-failure {
    color: var(--color-danger);
    font-size: 0.875rem;
}

.conversations-composer-dock {
    flex-shrink: 0;
    margin-top: 8px;
    padding-top: 8px;
    border-top: 1px solid var(--color-border);
}

.conversations-composer {
    display: flex;
    gap: 8px;
    align-items: flex-end;
}

.conversations-input {
    flex: 1;
    min-height: 72px;
    max-height: 120px;
    resize: none;
    overflow-y: auto;
    background: var(--color-input-bg, var(--color-bg));
    color: var(--color-text);
    border: 1px solid var(--color-border);
    border-radius: var(--radius);
    padding: 8px 12px;
    font-family: inherit;
}

.conversations-input:focus-visible {
    outline: 2px solid var(--color-accent);
    border-color: var(--color-accent);
}

.conversations-context-dl {
    margin: 0;
    overflow: auto;
}

.conversations-context-dl dt {
    color: var(--color-text-secondary);
    font-size: 0.875rem;
    margin-top: 12px;
}

.conversations-context-dl dd {
    margin: 4px 0 0;
}

.conversations-nav-link {
    position: relative;
}

.conversations-nav-badge {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-width: 20px;
    height: 20px;
    margin-left: 8px;
    padding: 0 6px;
    border-radius: 999px;
    background: var(--color-danger);
    color: #ffffff;
    font-size: 0.75rem;
    font-weight: 700;
}

.sidebar-menu.collapsed .conversations-nav-badge {
    position: absolute;
    top: 4px;
    right: 4px;
    margin-left: 0;
}

.visually-hidden {
    position: absolute;
    width: 1px;
    height: 1px;
    padding: 0;
    margin: -1px;
    overflow: hidden;
    clip: rect(0, 0, 0, 0);
    white-space: nowrap;
    border: 0;
}

@media (max-width: 1200px) {
    .conversations-layout,
    .conversations-layout--board {
        grid-template-columns: minmax(220px, 260px) minmax(0, 1fr);
    }

    .conversations-context {
        grid-column: 1 / -1;
    }
}

@media (max-width: 768px) {
    .conversations-page {
        padding: 8px 12px 12px;
        gap: 12px;
        height: 100%;
        min-height: 0;
        overflow: hidden;
    }

    .conversations-header h1 {
        font-size: 1.5rem;
    }

    .conversations-subtitle {
        display: none;
    }

    .conversations-toolbar {
        margin-top: 12px;
    }

    .conversations-layout,
    .conversations-layout--board {
        display: flex;
        flex-direction: column;
        grid-template-columns: none;
        gap: 0;
        flex: 1 1 auto;
        min-height: 0;
        overflow: hidden;
    }

    .conversations-queue,
    .conversations-thread,
    .conversations-context {
        flex: 1 1 auto;
        width: 100%;
        max-height: none;
        min-height: 0;
        padding: 12px;
    }

    .conversations-mobile-only {
        display: inline-flex;
        align-items: center;
        justify-content: center;
    }

    .conversations-desktop-only {
        display: none !important;
    }

    .conversations-layout.is-mobile-queue .conversations-thread,
    .conversations-layout.is-mobile-queue .conversations-context,
    .conversations-layout.is-mobile-thread .conversations-queue,
    .conversations-layout.is-mobile-thread .conversations-context,
    .conversations-layout.is-mobile-context .conversations-queue,
    .conversations-layout.is-mobile-context .conversations-thread {
        display: none;
    }

    .conversations-layout.is-mobile-queue .conversations-queue,
    .conversations-layout.is-mobile-thread .conversations-thread,
    .conversations-layout.is-mobile-context .conversations-context {
        display: flex;
    }

    .conversations-thread-toolbar {
        flex-wrap: nowrap;
        gap: 8px;
    }

    .conversations-actions {
        flex-wrap: wrap;
        justify-content: flex-end;
    }

    .conversations-btn {
        min-height: 44px;
    }

    .conversations-btn-icon {
        min-width: 44px;
        min-height: 44px;
    }

    .conversations-bubble {
        max-width: 92%;
    }

    .conversations-composer {
        align-items: stretch;
    }

    .conversations-input {
        min-height: 56px;
        max-height: 100px;
    }

    .conversations-context-header {
        margin-bottom: 12px;
    }
}

@media (max-width: 480px) {
    .conversations-page {
        padding: 8px;
    }

    .conversations-header h1 {
        font-size: 1.25rem;
    }

    .conversations-tab {
        flex: 1 1 auto;
        text-align: center;
    }

    .conversations-kpis {
        grid-template-columns: 1fr;
    }

    .conversations-composer {
        flex-direction: column;
    }

    .conversations-composer .conversations-btn-primary {
        width: 100%;
    }

    .conversations-actions .conversations-btn-primary,
    .conversations-actions .conversations-btn-secondary,
    .conversations-actions .conversations-btn-danger {
        font-size: 0.875rem;
        padding: 8px 12px;
    }
}

.conversations-start {
    background: var(--color-accent);
    border-color: var(--color-accent);
    color: #ffffff;
}

.conversations-start:hover,
.conversations-start:focus-visible {
    color: #ffffff;
}

.conversations-start-form {
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.conversations-start-results {
    list-style: none;
    margin: 0;
    padding: 0;
}

.conversations-start-results button {
    min-height: 44px;
    width: 100%;
    text-align: left;
    background: transparent;
    color: var(--color-text);
    border: 1px solid var(--color-border);
    border-radius: var(--radius);
}

.conversations-start-error {
    margin: 0;
    color: var(--color-danger);
}

.conversations-start-contact {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 16px;
    padding: 8px 16px;
    border: 1px solid var(--color-border);
    border-radius: var(--radius);
}

.conversations-start-contact div {
    display: flex;
    flex-direction: column;
}

.conversations-start-contact span {
    color: var(--color-text-secondary);
    font-size: 0.875rem;
}

.conversations-start-preview {
    margin: 0;
    padding: 8px 16px;
    border-left: 3px solid var(--color-accent);
    white-space: pre-wrap;
}